235 Learners 24 Hours (5.0)
The Oracle Customer Care and Billing (CC&B) Technical Training at GoLogica in Bangalore is an all-inclusive education in Oracle's utility billing and customer care solution. The course is designed with practical sections, real-world case studies, and expert support available. Flexible schedules, and lifetime access to resources.
Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
GoLogica Oracle Customer Care and Billing (CC&B) Technical Training in Bangalore is aimed at developing high skills in managing billing, customer accounts, and service management in Oracle's utility-specific CC&B platform. This training program makes IT professionals, developers, and analysts ready to configure and manage utility billing, customer service interactions, and financial operations in a utility context using Oracle CC&B technical capabilities for robust customer and billing management.
Curriculum: The Oracle CC&B Platform introduces the Oracle CC&B architecture, key modules and integration points. You will explore customer information models and billing structures along with navigation of the overall system. This curriculum lays an underpinning for managing complex billing and customer care workflows. Within hands-on labs, you will learn how to set up a customer account, manage service agreements, and configure utility-specific billing processes.
Core modules include customer information management, billing and payments, and financial transactions. It exposes you to actual case studies through which you can configure billing cycles, apply rate structures, and manage payments. The training also reflects on the technical side, such as setting up workflows, batch processing, and business object management in CC&B. This would equip you with the technical knowledge to streamline utility operations with industry and regulatory compliance.
The course deals with the best practices on effective billing management error handling system optimization. It teaches you how to troubleshoot common billing issues and also how to engage all the advanced features such as workflow automation and performance tuning, which are very crucial in managing large volumes of data in Oracle CC&B. The GoLogica approach combines both theory and practice for complete preparation so you can apply it in real situations.
Another distinctive feature of this Oracle CC&B Technical Training is its project-based learning environment. The participant would work on utility billing scenarios, such as rate schedule configurations, exception management in billing, and automated service requests. The course also offers material for preparing an individual for Oracle CC&B certification, as well as for utility industry job interviews.
By the end of this Oracle Customer Care and Billing Technical Training in Bangalore at GoLogica, you will know how to implement, configure, and manage Oracle CC&B systems more efficiently. This training makes you an asset to the utility industry. This training gives participants a capability over their previous job or to take on a new role in facing the modern customer and billing management needs with Oracle CC&B. Through this program at GoLogica in Bangalore, one can enter a successful career in utility-focused technology and operations.
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Oracle Customer Care and Billing Technical technology.
You will get certified in Oracle Customer Care and Billing Technical by clearing the online examination with a minimum score of 70%.
Years of Experience
Corporate Clients
Courses
Careers Transformed
2343 Learners (5.0)
1200 Learners (4.7)
712 Learners (4.0)
1630 Learners (4.4)