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Microsoft Dynamics CRM Training

1670 Learners 30 Hrs (4.0)

  • Learn advanced CRM techniques with the Microsoft Dynamics CRM Training.
  • Develop your abilities and become an expert in customer relationship management.
  • Empowering your business strategies with CRM functionalities.
  • Learn How to Deploying Custom Workflow Activities
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Microsoft Dynamics CRM Training

Key Highlights

Live interactive Sessions

24/7 Support

Job Assistance

Mentor Support

Project Based Learning

Recognised Certification

Flexible Batches

23rd December 2024

Monday

6:00 AM to 10 PM

24th December 2024

Tuesday

6:00 AM to 10 PM

25th December 2024

Wednesday

6:00 AM to 10 PM

26th December 2024

Thursday

6:00 AM to 10 PM

23rd Dec

Mon

6:00 AM to 10 PM

24th Dec

Tue

6:00 AM to 10 PM

25th Dec

Wed

6:00 AM to 10 PM

26th Dec

Thu

6:00 AM to 10 PM

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Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.

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Microsoft Dynamics CRM Course Details

GoLogica offers Microsoft Dynamics CRM Online Training and the course. A complete CRM solution called Microsoft Dynamics CRM was developed with the objective to improve interactions with consumers between companies. Dynamics CRM is a wide set of functions and tools developed mainly to boost productivity and efficiency in the customer service, marketing, and sales sectors. These are essential business operations that Dynamics CRM attempts to improve.

 

Several applications for sales, marketing, and customer support are available within Dynamics CRM. It improves pipeline visibility, possibility, and leads management. Marketing teams can engage customers through automation, while customer service representatives can track issues and ensure customer satisfaction. Microsoft positions Dynamics CRM as an XRM platform, allowing for customization and extension to meet specific business needs.

 

Dynamics CRM has evolved into a powerful analytics platform, providing organizations with deeper insights into customer behaviors and trends. This data-driven decision-making enhances the CRM system's value, making it an invaluable asset for enhancing customer interactions and gaining a competitive advantage.

Salary Trends:

According to Ambition box, the average salary of a Microsoft Dynamics CRM professional approximately ranges from $70k to $80k PA. It depends on factors such as experience, location, and specific job responsibilities.

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Microsoft Dynamics CRM Curriculum

This is the History of Microsoft Dynamics CRM
Editions in Microsoft Dynamics CRM 
Deployment types & Licensing Options  
Comparison with other CRM in the Market
XRM Framework  
Out of Box Features (OOB Concepts)
Sales Module

Opportunity Management
Product Management
Quotes, Orders and Invoices
Goal Management
Marketing Module

Campaigns
Sales Literature
Quick Campaigns
Service Module
Service Calendar
Case Management
Knowledge Base 
Contracts
Activity Feeds

This is the body.Working with Reports
Process Driven UI
Accessing CRM from Outlook
Introduction to Social Listening
Administration
Settings Configuration
Administration & Security

Privileges
Access Levels and Security Roles
Positions & Hierarchies
Creating and managing Security Roles
Auto Numbering
Languages
System Settings
Auditing
Settings & Configuration

This is the body.Sites
Sales Territories
Facilities and Resource Groups
Working with Multi Currency
System Queues and Custom Queues
Services and Business Closures
Fiscal Year Settings
Subjects
Connections
Data Management

This is the body.Bulk Record Deletion
Data Maps and Imports
Product Catalog

Unit Groups 
Adding Products
Creating Price Lists
Creating Discount Lists
Workflows & Real Time Workflows
Business Process Flows
Business Rules
Dialogs
Microsoft CRM Technical 2013/2019
Basic and Advanced Customizations in MS Dynamics CRM

Customization Concepts Entity Types and Attributes
Filtered Views
Creating Custom Entities and Attributes
Entity Customization

UI Customization Capabilities
Form Customization Working with Tabs
Sections
Fields and iframes
Introduction to Application Event Programming
Using Form and Field Events
Mobile Forms
Relationships
Views and Advanced Views

Relationship Behaviors
Creating Entity Relationships
Entity Mapping
Views and Advanced Views

View Customizations Common Tasks
Advanced Views Customizations
Form Scripting

Working with Iframes 
Working with Web Resources

Working with Dash Boards
Extending MS Dynamics CRM
Overview of Workflow
Creating Workflows steps through Workflow Designer
Overview of Dialogs 
Creating Dialog Pages, Prompt and Response
Working with Input Parameters in Dialogs
Ribbon Customizations

Enabling & Disabling Ribbon Elements
Introduction to Solutions

Importing & Exporting Solutions
Plugins
Developing Plugins
Plugin Registration Tool
Deploying Plugins
Debugging Plugins
Custom Workflows

Deploying Custom Workflow Activities
Debugging Custom Workflow Activities
Microsoft CRM Outlook Integration

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Learning Options

Microsoft Dynamics CRM Self-Paced Learning

Self-Paced Learning

  • 24/7 access to premium quality self-paced high-end learning videos providing enhanced training.
  • Explore the digital learning experience with LMS access.
  • Get access to study materials develop by professionals with years of expertise.

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Led by Industry Experts for Microsoft Dynamics CRM

Led by Industry Experts

  • Experienced practitioners providing case studies and best practices to sessions.
  • Regular/Weekend batches meeting the requirements of the students.
  • 24/7 online support and guidance by top industry experts and mentors to solve conceptual doubts.

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Microsoft Dynamics CRM Corporate Solutions

Corporate Solutions

  • Access world-class learning experiences developed on industry-designed projects, mentoring, etc.
  • 24/7 online support and guidance by top industry experts and mentors.
  • Top-notch online training by industry experts and self-paced learning with effective guidance.

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Microsoft Dynamics CRM Certification

The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Microsoft Dynamics CRM technology.

You will get certified in Microsoft Dynamics CRM by clearing the online examination with a minimum score of 70%.

Microsoft Dynamics CRM course certificate

Get Certification

Microsoft Dynamics CRM Objectives

• Navigating and Working with Microsoft Dynamics CRM
• How to make customized sees in CRM
• Main functionalities of Dynamics CRM components
• How to investigate and find data
• Create and oversee CRM exercises and records
• Using CRM cases to track client benefit issues

This course is best suited for
• Customer Relationship Management (CRM) Consultant
• Software Consultant
• Information Technology (IT) Consultant
• Data Analyst
• Senior Technical Consultant

Basic understanding of CRM concepts, familiarity with Microsoft Office applications, and proficiency in web navigation are recommended. It is suitable for a broad spectrum of students as there are no particular technical requirements.

Microsoft Dynamics CRM is a customer relationship management software solution designed to help businesses manage customer interactions, automate sales, marketing, and customer service processes.

Dynamics 365 offers various deployment options:
• Cloud-based deployment (such as Dynamics 365 Online)
• On-premises deployment (Dynamics 365 for Customer Engagement)
• Hybrid deployment (a combination of cloud and on-premises)

Dynamics CRM developed by Microsoft, it is a business software designed for managing customer relationships. It assists businesses in handling customer databases, acquiring leads, fostering customer engagement, and resolving service inquiries effectively.

Utilizing integration tools such as APIs, middleware, and connectors, companies can effortlessly link Dynamics CRM with diverse platforms like ERP systems, marketing automation tools, and customer service platforms, ensuring seamless connectivity and streamlined operations.

A system view is a predefined view created by administrators that is available to all users, whereas a personal view is created by individual users to filter and display records based on their own criteria.

Why GoLogica?

10+

Years of Experience

250+

Corporate Clients

750+

Courses

50K+

Careers Transformed

Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.

To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.

Check your training platform's storage or cloud (drive) for saved video recordings.

Discounts may vary; inquire directly for specific offers.

Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.

I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Yes, we do placement assistance after completing a training and clearing eligibility test.

Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."

The refund policy terms and conditions may vary; please refer to the specific seller or provider for details. Go to Refund Policy »

Yes, discuss payment terms with the Seles team and Get a potential instalment options.

Yes, you will find EMI options for fee payment.

Get in Touch to our team by filling a required details.

GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.

Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.

Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.

Yes, access online course materials through learning platforms or the institutions or a GoLogica website.

GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.

Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.

Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.

Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.

Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.

Timetable flexibility depends on the institution and availability; inquire for options.

Yes, depending on program flexibility. Communicate with the organizers for options.

Consult your training contract for withdrawal terms, prioritizing mutual understanding.

Yes, we offer a Demo Session to confirm your enrolment session details for live training.

Yes, the trainer will help you with your queries during the training and as well as in discussion class.

Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.

Yes, we can provide trained resources for hire upon request.

Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.

Yes, we can consider extending access for pre-recorded sessions.

Yes, customizable live training allows for scheduling flexibility and tailored curriculum.

Yes, we conduct assessments and also some mock test for better understanding along with discussion call.

Yes, we offer a certification and it is highly valuable in market

Yes, you can but just Inquire about extension options post-training.

Yes, post-training consultations can be arranged upon request.

Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.

You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

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Our Alumini

Microsoft Dynamics CRM alumini

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Hear From Our Learners

Microsoft Dynamics CRM rated (4.0 / 5) based on 5 reviews.
Aman Hashmi

When i was held in a comparable post in my association for over 3 years, Microsoft DCRM has transformed into my wandering stone and I have hoisted to higher occupations in my association.
Nisha BK

A little change is required, I found general satisfaction.
Matthew Perry

Uncommonly not too bad course to take up. Imagined that it was definitely not hard to complete as the step by step accounts and materials were more direct.
Sumukha Gowda

Completed my second affirmation from gologica, each time is a prevalent issue and have learnt an extensive measure. Thankful to you.
Geetha kumari

They didn’t give me an opening for work even consequent to completing the course I m disappointed.

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