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Oracle Customer Care and Billing Technical Training

235 Learners 24 Hours (5.0)

  • Learn how to manage customer data and billing processes.
  • Using web services and APIs for real-time data exchange.
  • Overview of batch processing and file-based integration.
  • Techniques for monitoring and diagnosing system performance issues.
Oracle Customer Care and Billing Technical Training

Key Highlights

Live interactive Sessions

24/7 Support

Job Assistance

Mentor Support

Project Based Learning

Recognised Certification

Flexible Batches

9th October 2024

Wednesday

6:00 AM to 10 PM

10th October 2024

Thursday

6:00 AM to 10 PM

11th October 2024

Friday

6:00 AM to 10 PM

12th October 2024

Saturday

6:00 AM to 10 PM

9th Oct

Wed

6:00 AM to 10 PM

10th Oct

Thu

6:00 AM to 10 PM

11th Oct

Fri

6:00 AM to 10 PM

12th Oct

Sat

6:00 AM to 10 PM

To

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Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.

To

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Oracle Customer Care and Billing Technical Course Details

GoLogica provides Oracle Customer Care and Billing (CC&B) Technical, a complete platform that simplifies customer service operations, improves billing accuracy, and simplifies financial management processes. It works easily with other Oracle applications and external systems, making it a flexible option for updating customer support and billing structures. GoLogica Oracle CC&B Technical Training provides IT professionals, system integrators, and developers with the technical knowledge they need to successfully develop, customize, and service the system. Understanding the structure, configuration, customer data management, solving problems, integrating, performance tuning, security, and compliance are all key learning objectives.

 

GoLogica Oracle CC&B Technological Training aims to provide in-depth knowledge of the system's technological advancement fundamentals.

 

The program is aimed at an array of subjects, including system administrators, developers, technical consultants, and IT professionals involved in Oracle CC&B implementation or administration. The key learning objectives include understanding the structure and features of Oracle CC&B, developing knowledge in setup and modification, managing customer data and billing processes, recognizing and fixing common issues, acquiring integration with other systems and applications, improving efficiency and effectiveness, and understanding Oracle CC&B's security and compliance aspects.

 

The course covers the technical aspects of Oracle Customer Care and Billing (CC&B), such as architecture, configuration, management, problem-solving, performance optimization, security, compliance, and best practices for implementation.

 

In summary, GoLogica Oracle CC&B Technical Training provides an in-depth description of the system's architecture, components, configuration, modification, customer data management, identification and fixing, performance setting, compliance and security, and best implementation practices. This course is suitable for system administrators, programmers, IT specialists, project managers, and technical assistance professionals.

 

Oracle Customer Care and Billing (CC&B) is a comprehensive solution that assists service and public sector enterprises in optimizing customer service and billing methods. It offers full billing and customer management functionality, easy integration with other Oracle applications, flexibility, scalability, enhanced customer experience, improved operational efficiency, and advanced security features. The system is widely utilized by utilities, public sector organizations, and service providers globally, including energy companies, using it for managing consumer accounts, tracking usage, generating bills, and resolving potential issues. The course provides materials along with a final assignment, enabling participants to apply their knowledge in real-world scenarios. Additionally, the course includes submission of a final assignment, feedback, and a certificate of course participation.

Salary Trends:

According to Glassdoor, The average salary of an Oracle customer care and billing Technical professional typically ranges from $86k to $105k PA. It depends on factors such as experience, location, and specific job responsibilities.

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Oracle Customer Care and Billing Technical Curriculum

CC& B Technical Architecture
Maintenance Objects
Business Objects
Business Services

Why Scripts used in CC&B
Creating Scripts
Portals / Zones / UI Maps

Oracle Utilities SDK
Development
Algorithms
Algorithms configuration
Algorithms development (Java)

Create Batches
Batch Scheduling
Batch Configuration
Batch development (using Java)

XML Application Integration (XAI)
Multi-Purpose Listener (MPL)
XAI Classes XAI Receivers
XAI Receivers
XAI Inbound Services

Integrating XAI with backend Java programs
User Exits
Migration Tools (SQL, ETL, etc)

Creation of new Maintenance Objects
Database Tables Creation
Metadata definition

Creating Java Entities
Creating Business Objects on top of new Maintenance Objects

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Learning Options

Oracle Customer Care and Billing Technical Self-Paced Learning

Self-Paced Learning

  • 24/7 access to premium quality self-paced high-end learning videos providing enhanced training.
  • Explore the digital learning experience with LMS access.
  • Get access to study materials develop by professionals with years of expertise.

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Led by Industry Experts for Oracle Customer Care and Billing Technical

Led by Industry Experts

  • Experienced practitioners providing case studies and best practices to sessions.
  • Regular/Weekend batches meeting the requirements of the students.
  • 24/7 online support and guidance by top industry experts and mentors to solve conceptual doubts.

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Oracle Customer Care and Billing Technical Corporate Solutions

Corporate Solutions

  • Access world-class learning experiences developed on industry-designed projects, mentoring, etc.
  • 24/7 online support and guidance by top industry experts and mentors.
  • Top-notch online training by industry experts and self-paced learning with effective guidance.

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Oracle Customer Care and Billing Technical Certification

The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Oracle Customer Care and Billing Technical technology.

You will get certified in Oracle Customer Care and Billing Technical by clearing the online examination with a minimum score of 70%.

Oracle Customer Care and Billing Technical course certificate

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Oracle Customer Care and Billing Technical Objectives

a

This training covers Oracle CC&B Fundamentals, billing processes, customer service functionalities, integration with Oracle modules, and system customization, enhancing skills for customer service, billing, and revenue management.

Oracle Customer Care and Billing Technical training is designed for professionals involved in implementing, administering, or supporting the Oracle CC&B system, enhancing their technical understanding.

Oracle CC&B is a robust solution for managing customer interactions, billing processes, and revenue, offering scalability, flexibility, robust reporting, and continuous updates to meet industry standards.

Oracle Customer Care and Billing Technical training doesn't require qualifications, but experience in customer service, billing, invoicing, and IT concepts can enhance learning and make an effective Oracle CC&B professional

Oracle Customer Care and Billing Technical is a software system designed to assist organizations in managing customer interactions, billing methods, and revenue, while offering an integrated overview of customer information.

• Oracle Customer Care and Billing Technical is a extensive system for managing customer interactions
• Billing processes
• Revenue
• Integrating with Oracle ERP
• CRM, and third-party systems.

Oracle Customer Care and Billing software streamlines business invoice generation, including order creation, batch creation, review, approval, customization, recurring billing, tax calculations, and automatic payment reminders.

Oracle Applications Framework, Forms Personalization, and Workflow Builder enable customization of Oracle Customer Care and Billing to meet specific business requirements, including workflow, data validation, integration, reporting, analytics, and user interface customization.

Oracle Customer Care and Billing is a powerful tool for managing customer profiles, enhancing satisfaction, personalizing interactions, and driving business growth through improved customer information management.

Oracle CC&B integration improves business operations, customer satisfaction, and growth by streamlining data flow, improving accuracy, and ensuring industry compliance using common scenarios like ERP, CRM, and payment gateways.

Oracle Customer Care and Billing provides a range of reporting options for businesses to analyze customer data, track performance, and identify trends.

To ensure compatibility with future Oracle Customer Care and Billing upgrades, use standard APIs, avoid core file modifications, stay updated, test customizations separately, maintain documentation, use upgrade tools, engage Oracle support.

Oracle Customer Care and Billing provides businesses with customizable options, improving efficiency, reducing errors, and enhancing user experience through workflow, data validation, integration, reporting, analytics, and business rules.

Why GoLogica?

10+

Years of Experience

250+

Corporate Clients

750+

Courses

50K+

Careers Transformed

Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.

To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.

Check your training platform's storage or cloud (drive) for saved video recordings.

Discounts may vary; inquire directly for specific offers.

Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.

I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Yes, we do placement assistance after completing a training and clearing eligibility test.

Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."

The refund policy terms and conditions may vary; please refer to the specific seller or provider for details. Go to Refund Policy »

Yes, discuss payment terms with the Seles team and Get a potential instalment options.

Yes, you will find EMI options for fee payment.

Get in Touch to our team by filling a required details.

GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.

Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.

Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.

Yes, access online course materials through learning platforms or the institutions or a GoLogica website.

GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.

Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.

Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.

Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.

Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.

Timetable flexibility depends on the institution and availability; inquire for options.

Yes, depending on program flexibility. Communicate with the organizers for options.

Consult your training contract for withdrawal terms, prioritizing mutual understanding.

Yes, we offer a Demo Session to confirm your enrolment session details for live training.

Yes, the trainer will help you with your queries during the training and as well as in discussion class.

Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.

Yes, we can provide trained resources for hire upon request.

Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.

Yes, we can consider extending access for pre-recorded sessions.

Yes, customizable live training allows for scheduling flexibility and tailored curriculum.

Yes, we conduct assessments and also some mock test for better understanding along with discussion call.

Yes, we offer a certification and it is highly valuable in market

Yes, you can but just Inquire about extension options post-training.

Yes, post-training consultations can be arranged upon request.

Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.

You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

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Hear From Our Learners

Oracle Customer Care and Billing Technical rated (5.0 / 5) based on 1 reviews.
Parshuram

I recently completed the Oracle Customer Care and Billing Technical course at GoLogica. The course was well-structured and taught by industry experts. The experience and detailed explanations greatly improved my skills. Highly recommended!

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