Oracle Customer Care and Billing Technical Training Mumbai, IN
235 Learners
24 Hours
(5.0)
Oracle Customer Care and Billing Technical Training in Mumbai by GoLogica helps you develop skills. It includes how to manage, configure, and troubleshoot this billing and customer care solution for utilities. The training includes CC&B architecture, billing processes, & functionalities of client service. It also includes integration with other Oracle modules and system customization. Learning CCB will help you know how to optimize utility operations, enhance customer satisfaction, and drive revenue growth.
Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
Oracle Customer Care and Billing Technical Course Details
Oracle Customer Care and Billing Technical Training in Mumbai by GoLogica is an ideal billing and customer care solution for utilities. It is suitable for business, residential, & industrial customers. This course includes the entire customer lifecycle. It consists of service connection, invoicing, meter reading, payment processing, rating, and collections. Also, it includes field activities.
Oracle Utilities Customer Care and Billing (CCB) manages client details, billing, and related processes for utility firms. This includes every aspect of utility customer details. CCB is designed mainly for utility service providers like gas, electric, and water companies. It helps these companies to simplify customer service, support business processes, and manage billing operations.
Key features of Oracle CCB are:
Customer Information Management
Meter Data Management
Workflow Automation
Billing and Invoicing
Multi-Channel Customer Interaction
Collections and Payments
Service Orders and Work Management
Integration Capabilities
Scalability and Flexibility
User Interface and Accessibility
The course will help you crack the Oracle Customer Care & Billing Analyst exam. With this, you will become a certified Oracle Customer Care and billing analyst. The course will help you learn the techniques, implementation, and integration for all project types.
At GoLogica, we have a team of expert instructors who have implemented real-time solutions in several situations. Oracle Customer Care and Billing Technical Training in Mumbai will provide practical experience.
In this course, you will learn many skills. It includes knowing the utility industry. It includes details of business regulations, processes, and challenges mainly to water, gas, or electric utilities. The skills also include how to integrate Oracle CCB with other enterprise systems. It includes ERP, CRM, and GIS to ensure easy data flow and process synchronization.
Moreover, with Oracle Customer Care and Billing Technical Training in Mumbai by GoLogica, you will learn ERDs and data models. This will help you navigate and personalize the data structure in Oracle CCB. The Oracle Customer Care and Billing Technical Training in Mumbai by GoLogica will teach you how to manage customer details. It includes creating and updating client accounts, managing connections & disconnections of service and customer interactions. Also, learn how Oracle CCB plays a role in compliance with controlling requirements in the utility industry. Thus, making sure it meets the standards and regulations of the industry.
With this course, you will also learn project management skills for the preparation and execution of Oracle CCB implementation projects. It includes stakeholder management, requirements gathering, and project coordination. The course will teach you how to find and solve challenges or issues that might occur during the customization, implementation, or continuing maintenance.
Additionally, the course will help you develop your communication skills to interact with stakeholders. This will help in conducting training sessions and working with cross-functional teams.
Salary Trends:
According to Glassdoor, The average salary of an Oracle customer care and billing Technical professional typically ranges from $86k to $105k PA. It depends on factors such as experience, location, and specific job responsibilities.
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Oracle Customer Care and Billing Technical Curriculum
CC& B Technical Architecture
Maintenance Objects
Business Objects
Business Services
Why Scripts used in CC&B
Creating Scripts
Portals / Zones / UI Maps
Oracle Utilities SDK
Development
Algorithms
Algorithms configuration
Algorithms development (Java)
Create Batches
Batch Scheduling
Batch Configuration
Batch development (using Java)
Oracle Customer Care and Billing Technical Certification
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Oracle Customer Care and Billing Technical technology.
You will get certified in Oracle Customer Care and Billing Technical by clearing the online examination with a minimum score of 70%.
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Oracle Customer Care and Billing Technical Objectives
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This training covers Oracle CC&B Fundamentals, billing processes, customer service functionalities, integration with Oracle modules, and system customization, enhancing skills for customer service, billing, and revenue management.
Oracle Customer Care and Billing Technical training is designed for professionals involved in implementing, administering, or supporting the Oracle CC&B system, enhancing their technical understanding.
Oracle CC&B is a robust solution for managing customer interactions, billing processes, and revenue, offering scalability, flexibility, robust reporting, and continuous updates to meet industry standards.
Oracle Customer Care and Billing Technical training doesn't require qualifications, but experience in customer service, billing, invoicing, and IT concepts can enhance learning and make an effective Oracle CC&B professional
Oracle Customer Care and Billing Technical is a software system designed to assist organizations in managing customer interactions, billing methods, and revenue, while offering an integrated overview of customer information.
• Oracle Customer Care and Billing Technical is a extensive system for managing customer interactions
• Billing processes
• Revenue
• Integrating with Oracle ERP
• CRM, and third-party systems.
Oracle Customer Care and Billing software streamlines business invoice generation, including order creation, batch creation, review, approval, customization, recurring billing, tax calculations, and automatic payment reminders.
Oracle Applications Framework, Forms Personalization, and Workflow Builder enable customization of Oracle Customer Care and Billing to meet specific business requirements, including workflow, data validation, integration, reporting, analytics, and user interface customization.
Oracle Customer Care and Billing is a powerful tool for managing customer profiles, enhancing satisfaction, personalizing interactions, and driving business growth through improved customer information management.
Oracle CC&B integration improves business operations, customer satisfaction, and growth by streamlining data flow, improving accuracy, and ensuring industry compliance using common scenarios like ERP, CRM, and payment gateways.
Oracle Customer Care and Billing provides a range of reporting options for businesses to analyze customer data, track performance, and identify trends.
To ensure compatibility with future Oracle Customer Care and Billing upgrades, use standard APIs, avoid core file modifications, stay updated, test customizations separately, maintain documentation, use upgrade tools, engage Oracle support.
Oracle Customer Care and Billing provides businesses with customizable options, improving efficiency, reducing errors, and enhancing user experience through workflow, data validation, integration, reporting, analytics, and business rules.
Why GoLogica?
10+
Years of Experience
250+
Corporate Clients
750+
Courses
50K+
Careers Transformed
Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.
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Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.
I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.
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GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.
Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.
Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.
We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.
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GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.
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Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.
Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.
Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.
Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.
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Timetable flexibility depends on the institution and availability; inquire for options.
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Consult your training contract for withdrawal terms, prioritizing mutual understanding.
Yes, we offer a Demo Session to confirm your enrolment session details for live training.
Yes, the trainer will help you with your queries during the training and as well as in discussion class.
Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.
Yes, we can provide trained resources for hire upon request.
Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.
Yes, we can consider extending access for pre-recorded sessions.
Yes, customizable live training allows for scheduling flexibility and tailored curriculum.
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Yes, we offer a certification and it is highly valuable in market
Yes, you can but just Inquire about extension options post-training.
Yes, post-training consultations can be arranged upon request.
Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.
You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.
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Oracle Customer Care and Billing Technical rated
(5.0 / 5) based on 1 reviews.
Parshuram
I recently completed the Oracle Customer Care and Billing Technical course at GoLogica. The course was well-structured and taught by industry experts. The experience and detailed explanations greatly improved my skills. Highly recommended!
