Oracle Customer Care and Billing Technical Training in Pune, IN
235 Learners
24 Hours
(5.0)
GoLogica Oracle Customer Care and Billing Technical Training in Pune allows exposure to technical skills and competencies in handling customer service and billing activities in the robust domain of Oracle. The course is suited for practical experience, expert-led sessions, and flexible options. Master CC&B architecture, billing cycles, and customer management to get yourself ready for utility billing and customer service operations.
Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
Oracle Customer Care and Billing Technical Course Details
Oracle Customer Care and Billing (CC&B) Technical Training by GoLogica in Pune is a strategic training program that can help you gain in-depth knowledge regarding the CC&B solution from Oracle. This course can be highly suitable for the IT professional, billing specialist, and customer care representative to optimize customer interactions and streamline the processes of billing within the utility and service industries.
The course in Pune introduces Oracle CC&B with its architecture and key functionalities supporting customer care and billing operations. You will be exposed in this course to how CC&B integrates with other enterprise systems, such as CIS and MDM, forming a unified approach to customer service and billing management. Some of the important modules that will be covered during the course are customer account management, billing cycles, payment processing, and service order management.
Advanced training will help you understand how to set up and configure billing cycles and manage accounts receivable, along with workflows on automated customer services. The training involves real practice in the management of setting up customer accounts, processing bills, managing payments, and generating reports based on analysis of customer interaction and billing performance. Training is deployed in real circumstances so that knowledge is applied correctly in utility management environments.
GoLogica Oracle CC&B Technical Training in Pune is highly focused on the hands-on implementation of practical scenarios through the labs and projects conducted that reflect real customer service and billing cases. In this, you will configure the customer care process, handle billing disputes, and implement the best practices for engaging customers. All these ensure that you gain the kind of experience you can apply practically in your professional life.
The course will teach you technical skills and techniques regarding customer satisfaction as well as the optimization process of the billing process. Learn how to troubleshoot problems, improve the accuracy of the bills, and render very good customer service through Oracle CC&B. Newcomers in CC&B or people who want to build on their existing skills enroll for this course with the whole purpose of professional development.
By the end of this course, you will be well-equipped to take the podium in front of an organization and enhance the customer service and billing procedure as a CC&B consultant, billing specialist, or customer service manager.
Salary Trends:
According to Glassdoor, The average salary of an Oracle customer care and billing Technical professional typically ranges from $86k to $105k PA. It depends on factors such as experience, location, and specific job responsibilities.
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Oracle Customer Care and Billing Technical Curriculum
CC& B Technical Architecture
Maintenance Objects
Business Objects
Business Services
Why Scripts used in CC&B
Creating Scripts
Portals / Zones / UI Maps
Oracle Utilities SDK
Development
Algorithms
Algorithms configuration
Algorithms development (Java)
Create Batches
Batch Scheduling
Batch Configuration
Batch development (using Java)
Oracle Customer Care and Billing Technical Certification
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Oracle Customer Care and Billing Technical technology.
You will get certified in Oracle Customer Care and Billing Technical by clearing the online examination with a minimum score of 70%.
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Oracle Customer Care and Billing Technical Objectives
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This training covers Oracle CC&B Fundamentals, billing processes, customer service functionalities, integration with Oracle modules, and system customization, enhancing skills for customer service, billing, and revenue management.
Oracle Customer Care and Billing Technical training is designed for professionals involved in implementing, administering, or supporting the Oracle CC&B system, enhancing their technical understanding.
Oracle CC&B is a robust solution for managing customer interactions, billing processes, and revenue, offering scalability, flexibility, robust reporting, and continuous updates to meet industry standards.
Oracle Customer Care and Billing Technical training doesn't require qualifications, but experience in customer service, billing, invoicing, and IT concepts can enhance learning and make an effective Oracle CC&B professional
Oracle Customer Care and Billing Technical is a software system designed to assist organizations in managing customer interactions, billing methods, and revenue, while offering an integrated overview of customer information.
• Oracle Customer Care and Billing Technical is a extensive system for managing customer interactions
• Billing processes
• Revenue
• Integrating with Oracle ERP
• CRM, and third-party systems.
Oracle Customer Care and Billing software streamlines business invoice generation, including order creation, batch creation, review, approval, customization, recurring billing, tax calculations, and automatic payment reminders.
Oracle Applications Framework, Forms Personalization, and Workflow Builder enable customization of Oracle Customer Care and Billing to meet specific business requirements, including workflow, data validation, integration, reporting, analytics, and user interface customization.
Oracle Customer Care and Billing is a powerful tool for managing customer profiles, enhancing satisfaction, personalizing interactions, and driving business growth through improved customer information management.
Oracle CC&B integration improves business operations, customer satisfaction, and growth by streamlining data flow, improving accuracy, and ensuring industry compliance using common scenarios like ERP, CRM, and payment gateways.
Oracle Customer Care and Billing provides a range of reporting options for businesses to analyze customer data, track performance, and identify trends.
To ensure compatibility with future Oracle Customer Care and Billing upgrades, use standard APIs, avoid core file modifications, stay updated, test customizations separately, maintain documentation, use upgrade tools, engage Oracle support.
Oracle Customer Care and Billing provides businesses with customizable options, improving efficiency, reducing errors, and enhancing user experience through workflow, data validation, integration, reporting, analytics, and business rules.
Why GoLogica?
10+
Years of Experience
250+
Corporate Clients
750+
Courses
50K+
Careers Transformed
Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.
To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.
Check your training platform's storage or cloud (drive) for saved video recordings.
Discounts may vary; inquire directly for specific offers.
Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.
I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.
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Yes, we do placement assistance after completing a training and clearing eligibility test.
Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."
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GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.
Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.
Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.
We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.
Yes, access online course materials through learning platforms or the institutions or a GoLogica website.
GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.
Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.
Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.
Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.
Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.
Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.
Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.
Timetable flexibility depends on the institution and availability; inquire for options.
Yes, depending on program flexibility. Communicate with the organizers for options.
Consult your training contract for withdrawal terms, prioritizing mutual understanding.
Yes, we offer a Demo Session to confirm your enrolment session details for live training.
Yes, the trainer will help you with your queries during the training and as well as in discussion class.
Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.
Yes, we can provide trained resources for hire upon request.
Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.
Yes, we can consider extending access for pre-recorded sessions.
Yes, customizable live training allows for scheduling flexibility and tailored curriculum.
Yes, we conduct assessments and also some mock test for better understanding along with discussion call.
Yes, we offer a certification and it is highly valuable in market
Yes, you can but just Inquire about extension options post-training.
Yes, post-training consultations can be arranged upon request.
Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.
You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.
You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time
Oracle Customer Care and Billing Technical rated
(5.0 / 5) based on 1 reviews.
Parshuram
I recently completed the Oracle Customer Care and Billing Technical course at GoLogica. The course was well-structured and taught by industry experts. The experience and detailed explanations greatly improved my skills. Highly recommended!
