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Salesforce CRM Training

255 Learners 30 Hours (5.0)

  • Understanding of CRM and its importance in business.
  • Managing customer interactions and tracking activities.
  • Overview of the Sales Cloud features.
  • Service automation with case management tools.
  • Building reports and dashboards to visualize business data.
  • Salesforce security model: Roles, Profiles, and Permission Sets.
Salesforce CRM Training

Key Highlights

Live interactive Sessions

24/7 Support

Job Assistance

Mentor Support

Project Based Learning

Recognised Certification

Flexible Batches

6th November 2024

Wednesday

6:00 AM to 10 PM

7th November 2024

Thursday

6:00 AM to 10 PM

8th November 2024

Friday

6:00 AM to 10 PM

9th November 2024

Saturday

6:00 AM to 10 PM

6th Nov

Wed

6:00 AM to 10 PM

7th Nov

Thu

6:00 AM to 10 PM

8th Nov

Fri

6:00 AM to 10 PM

9th Nov

Sat

6:00 AM to 10 PM

To

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Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.

To

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Salesforce CRM Course Details

GoLogica Provides Salesforce CRM online Training, this program is designed to give beginners the necessary knowledge to become proficient in Salesforce, handle customer information effectively, and enhance business operations through the use of automation. The extensive training course features multiple sections, beginning with an overview of Salesforce CRM, a study of different Salesforce platforms, a deep look into the Salesforce interface (UI), and a detailed examination of the Salesforce Cloud.

 

 It explores Salesforce Cloud functionalities such as managing sales workflows and monitoring leads, along with the Salesforce Service Cloud, which covers customer service and case management. Moreover, the training covers topics like tailoring the system to suit specific needs, including creating unique elements, fields, and frameworks, as well as developing reports and dashboards to better understand business information. It introduces automation capabilities such as Process Builder and Flow, and the Salesforce AppExchange, which allows for the integration of external apps and controls their permissions. The program also discusses security and handling of data, including defining roles, profiles, and access groups, along with tips on managing data effectively within Salesforce. Reporting and analytics, including the creation of custom reports and dashboards, and real-world projects to apply Salesforce concepts and build confidence in its use, are part of the curriculum.

 

GoLogica Salesforce CRM Training provides instruction from certified experts, practical experience through exercises, projects, and simulations, preparation for Salesforce certification exams, and a curriculum relevant to the industry, focusing on Salesforce features and functions pertinent to contemporary businesses across various sectors.

 

The Salesforce community caters to individuals new to CRM, ranging from those without any background in sales or marketing to IT specialists and business owners aiming to enhance their CRM and Salesforce skills, grow their enterprises, and boost customer support and productivity.

 

GoLogica Salesforce CRM Training prepares beginners for certification tests, equipping them for various roles like Administrator, Consultant, Analyst, and Developer, addressing the growing demand for Salesforce experts in banking, healthcare, retail, and technology.

 

Begin your journey now and become proficient in Salesforce CRM. The course is consistently updated to reflect the latest Salesforce features and industry standards.

Salary Trends:

According to Glassdoor, The average salary of a Salesforce CRM professional typically ranges from $105k to $137k PA. It’s depending on factors such as experience, location, and specific job responsibilities.

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Salesforce CRM Curriculum

What is CRM?
Common business issues faced by companies today.
How CRM can help?
What CRM brings to business?
Evolution of CRM
Business value of CRM
What CRM means to you as a user?
Customers benefiting from CRM
A view of available of CRM products from IT industry

Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar
Understanding Leads and Opportunities
How CRM can help?
Adding A Lead
Adding An Account
Edit an Account Record
Adding a Product To An Opportunity
Sales ID
Adding a Task
Connect To Microsoft Outlook
Send and Add an Email
Logging a Call
Document Tab
Web to lead
Web to case
Assignment Rules
Auto response Rules
Sales automation
Converting a Lead
Team Contacts
Adding an Opportunity
Creating a View
Activity History
Submitting a Case
Campaigns Partner Roles Portals
Communities

CRM Content
Chatter
Knowledge
Entitlements & Service Contracts
Answers
Mobile
Customer Portal Partner Portal
Force dot com Sites

Overview of products
Sales cloud and jigsaw
Service cloud and Remedyforce
Social Chatter and Radian6
Custom Force.com, Database.com, Heroku
App exchange
Editions and pricing

Researching and Resolving Cases
Communicating the Outcome
Automate case management
Capturing and associating cases efficiently
Helping customers helping themselves
Improving productivity
Manage Cases

Account
Person Account
Contact
Lead
Campaign
Opportunity
Quote
Product and Price Bank
Case
CRON Trigger

Profiles
Roles
Groups
Queues
Permission Sets
.

User Security and Authentication
Session Security Network
Security Security Tokens
Data Security
Object-Level Security
Field- Level Security
Record-Level Security
Field Accessibility
Record Types

Formulas
Syntax
Object Formulast
Where Do I Use Them?
Workflows &Business Rules
Visualforce
Limitations
Best Practices
Predefined Function and experiment

Running Dynamic Reports
Custom Report Types
Dashboards
Analytic Snapshots

Import Data wizard
APEX Data Loader
From Command Prompt

Debug Logs
Email Logs
Login History
View Setup Audit Trail
Time-based Workflow
Scheduled Job
Outbound Messages
Apex Job Queue
Import Queue
Mass Email Queue
Case Escalation Rule Queue
Entitlement Process Queue
Bulk Data Load Jobs

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Learning Options

Salesforce CRM Self-Paced Learning

Self-Paced Learning

  • 24/7 access to premium quality self-paced high-end learning videos providing enhanced training.
  • Explore the digital learning experience with LMS access.
  • Get access to study materials develop by professionals with years of expertise.

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Led by Industry Experts for Salesforce CRM

Led by Industry Experts

  • Experienced practitioners providing case studies and best practices to sessions.
  • Regular/Weekend batches meeting the requirements of the students.
  • 24/7 online support and guidance by top industry experts and mentors to solve conceptual doubts.

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Salesforce CRM Corporate Solutions

Corporate Solutions

  • Access world-class learning experiences developed on industry-designed projects, mentoring, etc.
  • 24/7 online support and guidance by top industry experts and mentors.
  • Top-notch online training by industry experts and self-paced learning with effective guidance.

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Salesforce CRM Certification

The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Salesforce CRM technology.

You will get certified in Salesforce CRM by clearing the online examination with a minimum score of 70%.

Salesforce CRM course certificate

Get Certification

Salesforce CRM Objectives

GoLogica Salesforce CRM Online Training covers:
• Fundamentals
• Administration
• Development
• Data modeling
• Process automation
• Reports
• Integration
• AppExchange and certification preparation for administrators
• Developers and consultants.

GoLogica Salesforce CRM Online Training is tailored for professionals
• Including administrators
• Developers
• Consultants
• New graduates, to enhance their knowledge and career growth in Salesforce CRM solutions.

GoLogica Salesforce CRM Online Training offers:
• Extensive curriculum
• Expert trainers
• Flexible learning options
• Certification preparation and career support.

Salesforce CRM Online Training offers a diverse learning experience, with optional qualifications such as basic CRM understanding, computer literacy, cloud computing interest, analytical thinking, business processes knowledge, and coding skills.

Salesforce CRM is a lucrative career choice due to its high demand, diverse opportunities, growing ecosystem, attractive salaries, certifications, remote work, continuous learning, and global support.

Salesforce, a user-friendly CRM system, offers tutorials and online communities for newcomers, making it a valuable investment for career advancement.

• Salesforce CRM offers various cloud-based features for industries and organizations
• Including Sales Cloud
• Service Cloud
• Marketing Cloud
• Commerce Cloud, and Platform, for various tasks.

To import data into Salesforce, follow these steps: prepare data, clean, map to fields, create a mapping file, start import process, review and validate records, use Data Loader tool, and test.

• Data validation techniques
• Including required fields
• Data type
• Range
• Format
• Lookup, and custom validation, are crucial for maintaining data integrity
• Preventing errors, and enhancing efficiency.

Salesforce users utilize reports and dashboards for data analysis and decision-making, emphasizing the importance of understanding their differences.

Salesforce maintains data integrity by identifying duplicates, addressing inconsistent data, removing orphaned records, checking for missing data, validating accuracy, archiving old data, and regularly reviewing and updating data quality.

Salesforce provides Standard Objects for common business entities, while Custom Objects store specific data, allowing users to customize fields, relationships, and page layouts.

Salesforce user-friendly interface offers easy navigation through various interfaces, allowing users to access modules, search for records, and switch between apps.

Salesforce integration improves business processes, user experience, data security, performance, maintenance, and cost by integrating CRM-ERP, marketing automation, e-commerce, and payment gateway.

Why GoLogica?

10+

Years of Experience

250+

Corporate Clients

750+

Courses

50K+

Careers Transformed

Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.

To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.

Check your training platform's storage or cloud (drive) for saved video recordings.

Discounts may vary; inquire directly for specific offers.

Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.

I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Yes, we do placement assistance after completing a training and clearing eligibility test.

Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."

The refund policy terms and conditions may vary; please refer to the specific seller or provider for details. Go to Refund Policy »

Yes, discuss payment terms with the Seles team and Get a potential instalment options.

Yes, you will find EMI options for fee payment.

Get in Touch to our team by filling a required details.

GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.

Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.

Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.

Yes, access online course materials through learning platforms or the institutions or a GoLogica website.

GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.

Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.

Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.

Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.

Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.

Timetable flexibility depends on the institution and availability; inquire for options.

Yes, depending on program flexibility. Communicate with the organizers for options.

Consult your training contract for withdrawal terms, prioritizing mutual understanding.

Yes, we offer a Demo Session to confirm your enrolment session details for live training.

Yes, the trainer will help you with your queries during the training and as well as in discussion class.

Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.

Yes, we can provide trained resources for hire upon request.

Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.

Yes, we can consider extending access for pre-recorded sessions.

Yes, customizable live training allows for scheduling flexibility and tailored curriculum.

Yes, we conduct assessments and also some mock test for better understanding along with discussion call.

Yes, we offer a certification and it is highly valuable in market

Yes, you can but just Inquire about extension options post-training.

Yes, post-training consultations can be arranged upon request.

Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.

You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

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Our Alumini

Salesforce CRM alumini

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Hear From Our Learners

Salesforce CRM rated (5.0 / 5) based on 1 reviews.
Durga

I recently completed my Salesforce CRM Certification Training at GoLogica, The course material is well structured and the course covers all the key aspects like automation, reporting, and Sales Cloud Concepts. Thank you GoLogica and Team!

Add Your Review