834 Learners 30 Hrs (5.0)
Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
GoLogica offers Salesforce Field Service Lightning Online Training. Salesforce provides its field service solution through Field Service Lightning (FSL). Collaboration in real-time is possible using this work management software. To handle anything from installations and repairs to expert services and routine maintenance, many businesses send out field agents. In addition to helping you see knowledge articles and monitor SLA compliance, Salesforce Field Service Lightning makes it simple for you to create and manage work orders for field service operations. Work orders allow you to retrieve data by integrating them with other Salesforce objects, such as contacts, accounts, and cases.
One of the key areas of focus in the course is on configuring and managing work orders, which are the core of the FSL process. Students will learn how to create and assign work orders, track progress, and manage issues and escalations. The course also covers the use of FSL's advanced scheduling features, including resource allocation and scheduling optimization. Additionally, students will learn how to use FSL's reporting and analytics features to track performance, identify trends, and make data-driven decisions.
With an emphasis on the industry, GoLogica offers the best Salesforce Field Service Lightning training courses that help candidates understand and apply the ideas and pass the certification exam. This course gives you a thorough understanding of the material needed to master Salesforce Field Service Lightning, including concepts like work order administration, shift management, field service lightning considerations and rules, and scheduling service appointments. Enroll at GoLogica right now to take on fresh challenges and get the most out of our online Salesforce Field Service Lightning training course.
By the end of the course, Participants will have a comprehensive understanding of Field Service Lightning and be able to design, implement, and manage a successful FSL solution. They will be able to configure and customize FSL to meet their specific business needs, manage work orders and technicians, and track performance and progress. The course is designed for professionals who are new to FSL or who need to deepen their understanding of its capabilities and best practices for implementation.
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Salesforce Field Service Lightning technology.
You will get certified in Salesforce Field Service Lightning by clearing the online examination with a minimum score of 70%.
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