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Salesforce Service Cloud Training

2123 Learners 30 Hrs (5.0)

  • Master the implementation and customization of the Salesforce Service Cloud for superior customer support.
  • Learn to optimize case management processes to efficiently resolve customer issues.
  • Understand omnichannel support strategies to provide seamless service across multiple channels.
Salesforce Service Cloud Training

Key Highlights

Live interactive Sessions

24/7 Support

Job Assistance

Mentor Support

Project Based Learning

Recognised Certification

Flexible Batches

22nd November 2024

Friday

6:00 AM to 10 PM

23rd November 2024

Saturday

6:00 AM to 10 PM

24th November 2024

Sunday

6:00 AM to 10 PM

25th November 2024

Monday

6:00 AM to 10 PM

22nd Nov

Fri

6:00 AM to 10 PM

23rd Nov

Sat

6:00 AM to 10 PM

24th Nov

Sun

6:00 AM to 10 PM

25th Nov

Mon

6:00 AM to 10 PM

To

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Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.

To

Get Price

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Salesforce Service Cloud Course Details

GoLogica offers Salesforce Service Cloud online training that teaches how to implement Salesforce Lightning Service Console, design service solutions, create Macros, and create custom apps. Salesforce is the 8th most in-demand IT skill globally, and Salesforce consultant certifications help rise above the competition.

 

This course prepares candidates for the Service Cloud Consultant Exam, covering core concepts and knowledge areas from experienced instructors. Upon successful completion of the course and exam, you will be certified as a Salesforce Service Cloud professional.

 

Salesforce Support Cloud is an online platform designed to improve customer support interactions using phone, email, chat, and social media. Support teams can effectively track and address customer issues with the help of its case management system and knowledge management, which allow integrated information exchange.

 

The platform includes advanced automation features and integrates with Salesforce's artificial intelligence tool, Einstein, for personalized support. Its multichannel capabilities and field service management enable businesses to deliver high-quality, efficient, and personalized customer support, boosting satisfaction and loyalty.

Salary Trends:

According to Payscale, The average salary of a Salesforce Service Cloud professional typically ranges from $92k to $129k PA. It’s depending on factors such as experience, location, and specific job responsibilities.

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Salesforce Service Cloud Curriculum

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Learning Options

Salesforce Service Cloud Self-Paced Learning

Self-Paced Learning

  • 24/7 access to premium quality self-paced high-end learning videos providing enhanced training.
  • Explore the digital learning experience with LMS access.
  • Get access to study materials develop by professionals with years of expertise.

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Led by Industry Experts for Salesforce Service Cloud

Led by Industry Experts

  • Experienced practitioners providing case studies and best practices to sessions.
  • Regular/Weekend batches meeting the requirements of the students.
  • 24/7 online support and guidance by top industry experts and mentors to solve conceptual doubts.

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Salesforce Service Cloud Corporate Solutions

Corporate Solutions

  • Access world-class learning experiences developed on industry-designed projects, mentoring, etc.
  • 24/7 online support and guidance by top industry experts and mentors.
  • Top-notch online training by industry experts and self-paced learning with effective guidance.

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Salesforce Service Cloud Certification

The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.

At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Salesforce Service Cloud technology.

You will get certified in Salesforce Service Cloud by clearing the online examination with a minimum score of 70%.

Salesforce Service Cloud course certificate

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Salesforce Service Cloud Objectives

The GoLogica Salesforce service cloud course teaches users how to introduce, navigate, and build custom functionality in the Salesforce ecosystem for business process requirements.

This is for individuals seeking Salesforce Service Cloud Consultant Certification, those implementing Salesforce Service Console, and those in call centers or support environments considering Salesforce.

The candidate should have expertise in programming languages and a deep understanding of business process outsourcing and client operations requirements.

Salesforce Service Cloud course provides expert guidance, comprehensive curriculum, hands-on experience, certification preparation, flexible learning options, and continuous support for effective customer service operations management using Salesforce platform.

Salesforce Service Cloud training provides a comprehensive curriculum, including case management, knowledge management, Omni-Channel Routing, Live Agent Chat, and Service Analytics, with hands-on practice, certification preparation, interactive learning, and continuous support.

Salesforce Service Cloud training enhances skills, career opportunities, operational efficiency, customer satisfaction, certification opportunities, maximizes returns, maintains up-to-date information, and promotes continuous learning.

Salesforce Service Cloud is renowned for its robust features, flexibility, and scalability, making it a popular choice for businesses seeking to enhance their customer service operations.

Salesforce Service Cloud is a customer service platform that streamlines business operations by handling inquiries, resolving issues, and providing personalized service across various channels, including email, phone, chat, social media, and self-service portals.

Why GoLogica?

10+

Years of Experience

250+

Corporate Clients

750+

Courses

50K+

Careers Transformed

Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.

To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.

Check your training platform's storage or cloud (drive) for saved video recordings.

Discounts may vary; inquire directly for specific offers.

Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.

I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Yes, we do placement assistance after completing a training and clearing eligibility test.

Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."

The refund policy terms and conditions may vary; please refer to the specific seller or provider for details. Go to Refund Policy »

Yes, discuss payment terms with the Seles team and Get a potential instalment options.

Yes, you will find EMI options for fee payment.

Get in Touch to our team by filling a required details.

GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.

Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.

Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.

We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.

Yes, access online course materials through learning platforms or the institutions or a GoLogica website.

GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.

Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.

Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.

Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.

Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.

Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.

Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.

Timetable flexibility depends on the institution and availability; inquire for options.

Yes, depending on program flexibility. Communicate with the organizers for options.

Consult your training contract for withdrawal terms, prioritizing mutual understanding.

Yes, we offer a Demo Session to confirm your enrolment session details for live training.

Yes, the trainer will help you with your queries during the training and as well as in discussion class.

Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.

Yes, we can provide trained resources for hire upon request.

Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.

Yes, we can consider extending access for pre-recorded sessions.

Yes, customizable live training allows for scheduling flexibility and tailored curriculum.

Yes, we conduct assessments and also some mock test for better understanding along with discussion call.

Yes, we offer a certification and it is highly valuable in market

Yes, you can but just Inquire about extension options post-training.

Yes, post-training consultations can be arranged upon request.

Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.

You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.

You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time

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Our Alumini

Salesforce Service Cloud alumini

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Hear From Our Learners

Salesforce Service Cloud rated (5.0 / 5) based on 1 reviews.
Brenna

It was a nice experience altogether as i learnt practically a lot than compared to other institutes, the faculty are very well trained here with which we can get a good command on the subject. My rating goes 5 out of 5 for this institute.

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