2123 Learners 30 Hrs (5.0)
Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
GoLogica offers Salesforce Service Cloud online training that teaches how to implement Salesforce Lightning Service Console, design service solutions, create Macros, and create custom apps. Salesforce is the 8th most in-demand IT skill globally, and Salesforce consultant certifications help rise above the competition.
This course prepares candidates for the Service Cloud Consultant Exam, covering core concepts and knowledge areas from experienced instructors. Upon successful completion of the course and exam, you will be certified as a Salesforce Service Cloud professional.
Salesforce Support Cloud is an online platform designed to improve customer support interactions using phone, email, chat, and social media. Support teams can effectively track and address customer issues with the help of its case management system and knowledge management, which allow integrated information exchange.
The platform includes advanced automation features and integrates with Salesforce's artificial intelligence tool, Einstein, for personalized support. Its multichannel capabilities and field service management enable businesses to deliver high-quality, efficient, and personalized customer support, boosting satisfaction and loyalty.
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in Salesforce Service Cloud technology.
You will get certified in Salesforce Service Cloud by clearing the online examination with a minimum score of 70%.
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