Online self-learning courses offer autonomy, allowing individuals to learn at their own pace. They provide structured training materials with review exercises to enhance understanding. Utilizing multimedia resources like videos and presentations, learners actively engage with the content. while flexibility enables customization of study schedules. This fosters an environment conducive to effective learning and skill development, accommodating personal commitments.
GoLogica offers specialized online training in ServiceNow Administration, empowering participants with the skills and knowledge required to configure and customize the ServiceNow platform to meet the unique needs of organizations. ServiceNow administrators play a pivotal role in orchestrating the platform to optimize business processes and enhance service delivery.
Participants in this session will get knowledge on how to use the ServiceNow platform's adaptability and agility to meet a variety of business needs. In addition to installing and configuring many of the process applications that ServiceNow offers, administrators may design their own apps that are customized to meet certain organizational requirements. Role-based access controls and other access management tools enable administrators to limit the users who may use certain apps, protecting user privacy and security.
Installing, customizing, and maintaining process apps to optimize service delivery procedures are among the main duties of ServiceNow administrators. Administrators may also set up email sending and receiving on the platform, which facilitates effective communication and service request tracking.
Important subjects including platform architecture, module setup, user access control, and system administration best practices are covered in the course curriculum. Through practical exercises and real-world settings, participants will learn how to configure process applications and manage user access.
Participants will have a thorough understanding of ServiceNow administration concepts and methods under the direction of knowledgeable lecturers. Upon completion of the course, attendees will possess the necessary abilities to proficiently oversee and enhance the ServiceNow platform, hence promoting organizational effectiveness and providing exceptional customer service.
GoLogica ServiceNow Administration online training offers a thorough learning experience customized to your needs, regardless of your level of expertise with ServiceNow administration.
Salary Trends:
According to salary, the average salary of an SERVICENOW Administrator typically ranges from $62k to $79k PA. It’s depending on factors such as experience, location, and specific job responsibilities.
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ServiceNow Admin Curriculum
Any Programmers
Database Developers/Administrators
Testing Professionals
Enterprise Resource Planning Professionals
Customer Relationship Management Professionals
Business Intelligence Professionals
Business Process Management Professionals
Middleware TL consultants professionals
Any degree Freshers
HP Service managers professionals
BMC Remedy professionals
Computer Associates Service Desk Managers professionals
IBM Smart Cloud Desk Engineers professionals
ITSM/ITIL
Ticketing TL Professionals
Business Analyst/System analyst
What is Service Now
Why and who can use Service Now
Concept of cloud computing in Service Now
Introduction to ITIL foundation
Navigation and users
Helpful portals
Releases
Overview
Incident management process
Continual service improvement to incident management
Overview
Change management process (Raising, planning and Authorize)
Change management workflow and change task
Continual service improvement to change management
Overview
Problem management process (identify, Investigate, Resolve)
Problem management workflow and problem task types
Continual Service improvement to problem management
Context menu
Introduction to CI and Asset
Class and category CI
Model and type of assets
CMDB Plug-in and CI Relationships
Overview
Knowledge Management Roles
Application and Modules
Using Knowledge
Creating Knowledge
Translating Knowledge
Tracking and Reporting on Knowledge
Introduction to SLA
OLA and UPC
SLA Workflow
Service Level Agreement
SDLC In Service now
The GoLogica certification is widely acknowledged, enhancing the credibility of your resume and opening doors to high-level positions in leading multinational corporations globally.
At the end of this course, you will receive a course completion certificate which certifies that you have successfully completed GoLogica training in ServiceNow Admin technology.
You will get certified in ServiceNow Admin by clearing the online examination with a minimum score of 70%.
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ServiceNow Admin Objectives
In ServiceNow Admin Training, you will learn:
• ServiceNow platform architecture and components.
• Configuration and customization of ServiceNow applications.
• ServiceNow administration tasks like user management and access controls.
• IT service management (ITSM) processes and best practices.
• Workflow automation and business process optimization.
• Preparation for ServiceNow certification exams.
ServiceNow Admin Training is suitable for all:
• IT professionals aspiring to become ServiceNow administrators.
• System administrators responsible for managing ServiceNow instances.
• Business analysts involved in IT service management (ITSM) processes.
• Anyone interested in learning about ServiceNow administration and ITSM practices.
There are no specific prerequisites for ServiceNow Admin Training. However, having basic knowledge of IT concepts and familiarity with IT service management processes can be beneficial.
User roles and groups in ServiceNow manage access control and permissions, ensuring users access relevant functionalities, bolstering security, and streamlining administrative tasks. They enable precise assignment of privileges based on roles, enhancing data privacy and system integrity. Overall, they're pivotal for maintaining ServiceNow efficiency and security.
ServiceNow modules represent different functional areas, like Incident Management or Change Management, offering tailored features for ITSM processes. They aid navigation and access to relevant functionalities through dashboards, forms, and workflows. Customizable to meet organizational needs, modules organize the platform for efficient IT service management.
In ServiceNow, ACLs govern record access based on roles, conditions, and scripts, ensuring data security. They restrict user access to necessary resources, aligning with policies and regulations, offering granular control over data.
UI Policies in ServiceNow control the visibility and mandatory status of form fields based on conditions, while Client Scripts execute JavaScript code on the client-side to dynamically modify form behavior and validate data.
To troubleshoot common issues in ServiceNow:
• Identify the Problem: Gather information about symptoms, error messages, and recent changes.
• Review Logs: Examine system logs and error messages to pinpoint the cause of the issue.
• Test Functionality: Verify if the problem persists across different browsers or devices.
• Check Configuration: Review system configurations and settings related to the problem area.
• Search Knowledge Base: Look for relevant articles or documentation in the ServiceNow Knowledge Base.
• Reach Out for Support: If unable to resolve the issue, seek assistance from ServiceNow community forums or support channels.
Why GoLogica?
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Years of Experience
250+
Corporate Clients
750+
Courses
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Careers Transformed
Yes, it is Possible. GoLogica provides a fast-track Classes so you can complete a training within a few days or a week and get a certification.
To attend online training, you'll typically need a stable internet connection, a compatible device (laptop, tablet, or smartphone), and a suitable web browser or training software.
Check your training platform's storage or cloud (drive) for saved video recordings.
Discounts may vary; inquire directly for specific offers.
Visit GoLogica website, locate the 'Certificates' section, follow the instructions to verify your course completion by completing the exam and Get more than 70% marks. And download your certificate.
I'll guide you through the certification process step-by-step, ensuring you're well-prepared and confident in your subject matter by clearing an exam.
Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.
Yes, we do placement assistance after completing a training and clearing eligibility test.
Our mock interviews process involves practice sessions, feedback, and role-playing to enhance candidates' communication skills and confidence in a concise, single-line summary:
"Practice + Feedback = Confident Interview Readiness."
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GoLogica certification holds value for those seeking to learn and validate their skills in Logic Apps all over the world.
Yes, GoLogica offers opportunities to work on live projects, enhancing your practical skills and experience.
Our trainers are highly experienced in respective Field and implementing real-time solutions on different Scenarios and Expert in their professionals.
We record each LIVE class session you undergo through this training and recordings of each session class will be updated in your Cloud.
Yes, access online course materials through learning platforms or the institutions or a GoLogica website.
GoLogica have a 10+ year’s good track record in the training market. However, it was founded in 2013.
Yes, we help you on a Craft a compelling resume by highlighting your skills, experiences, and achievements in a clear, concise, and well-structured format.
Self-paced training allows learners to study at their own speed, while Live Online training offers real-time, interactive sessions with an instructor.
Self-paced learning offers flexibility, personalized progress, and the ability to review materials at your own convenience.
Live online training offers real-time interaction, immediate feedback, and networking opportunities, which self-paced learning lacks.
Yes, GoLogica allows you to transition from self-paced to instructor-led training as per your preference T&C apply.
Yes, customize GoLogica curriculum as per your needs. Our Goal is to satisfy and give an enough knowledge to students.
Timetable flexibility depends on the institution and availability; inquire for options.
Yes, depending on program flexibility. Communicate with the organizers for options.
Consult your training contract for withdrawal terms, prioritizing mutual understanding.
Yes, we offer a Demo Session to confirm your enrolment session details for live training.
Yes, the trainer will help you with your queries during the training and as well as in discussion class.
Practice consistently, apply learned skills in real-life scenarios, and seek feedback for improvement.
Yes, we can provide trained resources for hire upon request.
Self-paced videos can be classified into beginner, intermediate, advanced, and expert levels.
Yes, we can consider extending access for pre-recorded sessions.
Yes, customizable live training allows for scheduling flexibility and tailored curriculum.
Yes, we conduct assessments and also some mock test for better understanding along with discussion call.
Yes, we offer a certification and it is highly valuable in market
Yes, you can but just Inquire about extension options post-training.
Yes, post-training consultations can be arranged upon request.
Our trainers are highly experienced in on specific subject matter to teach and uses by real-time solutions on different Scenarios and Expert in their professionals.
You can access the recording of the missed class through our LMS. We record each training session and upload it after the session to our LMS which can be accessible to the students.
You can clarify your queries by dialling +91 - 82 9696 0414, +1 (646) 586 - 2969 Or you can send a mail to info@gologica.com. We are ready to clear your enquiries at any time
