What is Kofax TotalAgility?
Kofax TotalAgility affords an necessary hyperlink between structures of engagement and structures of file to assist expand responsiveness to customers, enhance provider tiers to reap aggressive advantage, and higher control and develop enterprise whilst concurrently lowering running costs.
Kofax TotalAgility comprises the following in a mobile-first, omni-channel engagement context:
- Information capture
- Process automation and case management
- Process brain and analytics
- Customer verbal exchange administration and eSignature
- Comprehensive device and statistics integration capability
Kofax TotalAgility in the Customer Journey:
Kofax TotalAgility solves the First Mile assignment of correctly processing the real-time, information-rich interactions concerned in any consumer journey. Kofax TotalAgility transforms and simplifies the interactions between that patron and all of us else worried in supporting him or her to open a new account, finalize an insurance plan claim, get to the bottom of a mentioned incident – any First Mile commercial enterprise process. By making these significant interactions fast, easy and accurate, Kofax TotalAgility sets the stage for enduring and worthwhile patron relationships. The end result is sustainable aggressive advantage, consistently decreased running prices and satisfied, loyal customers.
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Optimize the Customer Experience & Provide a Higher Level of Service:
Deliver thoroughly digital client engagement interactions anytime, on any device, from simply anywhere. Connect with your clients in the manner they decide on via responsive, dynamic provider methods and with content material that is special to them – encompassing record seizure and processing, manner status, confirmations, approvals, exception resolutions, acquiring trailing documents, and modifications requiring attention.
Reduce Operating Costs & Drive Revenue Via Customer Self-Service:
Enable higher First Mile procedures barring the want for labor and cost-intensive adjustments to legacy applications. The open platform structure allows smart commercial enterprise tactics and integrates without problems with present systems, and you can install at your very own pace, both on-premise or in the cloud. Reduce error-prone guide report processing and latency whilst improving client satisfaction; by embracing a digital self-service model, you can supply your clients with the manage and performance they want, each time and anywhere, whilst minimizing prices and growing your profitability.
Increase Responsiveness & Streamline Decision-Making:
Optimize the connection between your structures of engagement and structures of record. Information and files gathered from customers, suppliers, third-party offerings and inside structures can be processed “straight-through” or introduced to understanding employees in an built-in way to streamline human decision-making. Leverage the energy of close to real-time content material and method records analytics to make faster, extra knowledgeable decisions, and empower your people to right away trade an in-flight technique besides IT help for better, quicker and extra responsive service.
Kofax TotalAgility streamlines developer workflows:
Kofax, a dealer of wise automation software programs for digital workflow transformation, is supplying the modern day launch of Kofax TotalAgility, Kofax’s wise automation platform, making it less difficult for expert and citizen builders to shortly develop, deploy, and manipulate automatic workflows.
“Building agility and resilience into enterprise operations is integral in today’s unpredictable, disruptive environment. Doing so offers companies the capacity to adapt quicker than the opposition and create new possibilities for boom whilst others are attempting to survive,” stated Kathleen Delaney, chief advertising officer at Kofax. “This launch of TotalAgility is unparalleled in the market in its potential to grant the vital equipment wished to speed up digital transformations and create enormously efficient, responsive, organizations.”
The present day model of Kofax TotalAgility supplies dozens of new improvements, from AI-powered smart file processing and low-code workflow design, to connecting crucial enterprise systems. The low-code skills empower citizen or expert builders to create truly any workflow and orchestrates the human and computerized duties that execute it.
Supporting this release, Kofax additionally continues to amplify its cloud capabilities, including statistics facilities in Australia and Europe. These new amenities grant TotalAgility clients larger compliance with facts residency requirements.
New and improved features of Kofax TotalAgility include:
New and elevated points of Kofax TotalAgility include:
- Enhanced synthetic intelligence.
- Improved low-code development.
- Upgraded visibility and insights.
Enhanced synthetic intelligence:
Harnessing AI to force deeper record brain market leadership, TotalAgility now gives you automatic non-stop enhancements in accuracy, with no human intervention, for keeping apart massive batches of archives – one of the most traumatic record processing tasks.
Improved low-code development:
TotalAgility makes it simpler to define, accumulate and affirm the files wanted for content material intensive workflows. The popularity of the files is viewable by using absolutely everyone concerned in the task, from the system fashion designer to the cease user. New skills additionally speed up the improvement technique by making it less complicated for expert and citizen builders to control workflows, generate documentation, go initiatives between environments with a single click, and create and run check cases.
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Upgraded visibility and insights:
The platform additionally elements a new digital body of workers administration console, offering right of entry to real-time insights into exercise throughout the deployment – essential for scaling shrewd automation solutions. Administrators can shortly discover and tackle troubles or tune the machine to optimize overall performance with no downtime.
Kofax is referred to as a Strong Performer inside The Forrester Wave : Digital Process Automation Software, Q4 2021 by way of Forrester Research, an unbiased lookup firm. As cited inside the research, “Kofax’s roots are in complicated record processing, and it has designed a imaginative and prescient method to tackle the most state-of-the-art manner automation and case administration use instances where record talent is paramount. Over the previous a number of years, it has invested closely in modernization of the platform as well as strategic acquisitions that have augmented the core providing in the areas of capture, record imaging, print management, and RPA. All of these strikes proceed to differentiate Kofax in managing unstructured records through a process.”
About Kofax TotalAgility (KTA) Business Process Management Software Suite
TotalAgility is an built-in Business Process Management (BPM) software program suite handing over system design, execution, monitoring and optimization energy via two consumer interfaces: the TotalAgility Builder and the TotalAgility Workspace. All performance is reachable seamlessly throughout these two environments imparting one coherent device for managing your entire commercial enterprise technique solution.
TotalAgility accommodates multi-channel seize for batch or transaction based totally seize purposes throughout centralized and allotted sites – as nicely as at the Point of Origination – when and the place client going through interactions occur – eliminating the want to combine disparate seized products.
TotalAgility dramatically simplifies the First Mile of information-intensive purchaser interactions. In doing so, it permits you to extensively make bigger responsiveness to clients and enhance carrier ranges whilst concurrently lowering running costs.
The end result is a considerable aggressive advantage – and a way to manipulate and develop your business.
Today’s clients require ease-of-use, self-service, quick response times, collaboration and method visibility – from any device, anywhere. However, information-intensive interactions such as submitting a claim, making use of for a loan or affected person admissions are nonetheless regularly labor intensive, gradual and susceptible to error.
This is due to the fact that the spine structures that run most businesses – systems of document such as ERP, ECM and CRM – were designed to run a commercial enterprise efficiently, however by no means supposed to grant an excessive degree of interactive self-service, speed, awareness, collaboration and adaptability.
Smart procedure functions (SPAs) are a new class of software program designed to guide enterprise things to do that are human intensive, rather variable, loosely structured and situation to general change. They grant a necessary hyperlink between structures of report and structures of engagement, or the approaches in which clients engage with an organization.
These structures of engagement consist of face-to-face interactions in department offices, net portals, cellular apps and social media.
However, creating SPAs requires acquiring, integrating, deploying and administering extraordinary capture, enterprise manner management, dynamic case management, mobile, analytics, and facts integration software. Because of this, SPAs are generally difficult, high-priced and labor-intensive to implement. Not any longer.
Conclusion:
With GoLogica’s course on Kofax TotalAgility Training, you would research all the working functionalities of the device and to create and installation workflows of more than a few sizes, customizing the workflows and developing and optimizing the workspaces, automating the introduction of types and one-of-a-kind different functionalities of the KTA.
Author Bio:
She is an expert writer at GoLogica and contributes in-depth articles on various Technologies. She has 2.5+ years of experience in content writing and She is passionate about writing technical content. Contact her Linkedin
